FAQs
What products do you offer?
At SUHL, we offer a variety of products, including hair wigs, accessories, women’s clothing, shoes, and other fashion-forward items that cater to the modern woman’s style needs.
Where are your products shipped from?
Our products are sourced from trusted suppliers worldwide and shipped from our fulfillment centers to ensure timely and efficient delivery.
What is your shipping time?
Our standard shipping time is typically between 8-9 days. Please note that delivery times may vary based on your location and any unforeseen shipping delays.
Do you offer international shipping?
Currently, we focus on shipping within the USA. However, we are working on expanding our shipping options to serve customers worldwide.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email, allowing you to monitor the delivery status of your package.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are unused, unworn, and in their original packaging. Please refer to our Return Policy page for more detailed information.
How can I contact customer support?
For any inquiries, please reach out to our customer support team via our Contact Us page. We’re here to help you with any questions or concerns you may have.
How do I choose the right wig for me?
We offer a variety of wigs to suit different styles, preferences, and needs. Check out our detailed product descriptions and sizing guides to find the perfect wig for you. If you need further assistance, our support team is always ready to help.
Do you offer custom or personalized items?
Currently, we do not offer customization services. However, we are constantly exploring ways to enhance our product offerings, so stay tuned!
How do I care for my wigs and accessories?
Each product comes with care instructions to help you maintain its quality and longevity. For wigs, it’s essential to follow proper washing, styling, and storage tips to keep them looking their best.